Blog posts

Kaiser Permanente Payment Processing is Broken in Covered California

By Stephen Saucier

Recently Kaiser Permanente has been experiencing significant problems related to accepting online binder payments in Covered California. This is affecting new customers enrolling through Covered California that have enrolled on a Kaiser Permanente Plan and are trying to submit the initial premium through the “Pay Now” button. If you’ve made an online payment for your Kaiser Permanente coverage through Covered California and the payment never showed up on your bank or credit card statement then it’s possible your payment was not successfully processed due to the system error.

Kaiser Permanente is aware of the issue, and is currently working to fix it. As of yet, there is no ETA If you have submitted an online premium payment through Covered California for your Kaiser enrollment; we suggest contacting Kaiser Member Services at 1-800-464-4000 to confirm it has been processed. And if not, to make payment so your coverage is activated.

It’s important to make sure that your initial premium payment is received on time in order to be sure that you coverage will begin on your desired effective date. So if you’ve walked through the payment process but are not 100% certain that your payment was processed successfully, then give member services a call today.

Free Video Resources and Podcast

Did you know that Kaiser Permanente offers a wealth of free resources through their website? From podcasts dealing with pregnancy and childbirth to videos about high blood pressure, there is something for everyone. read more

Kaiser Northwest Billing System Upgrade

What is changing?

Kaiser Permanente Northwest (Oregon and Washington) is updating their billing system, for Individuals and Family (KPIF) plan members who enroll through the Health Insurance Marketplace. As part of the new system:

  • Your premium bills, payment stubs, and online payment portal will have a new look.
  • We will have new contact information.

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Easy Obamacare Enrollment Process at

During the Busy Holiday Season, Americans Need a Reliable Online Application

In light of all the frustrations Americans have had with and Covered California, decided that now might be a good time to toot their horn and say, “Come over here for easy online enrollment.” Many Americans are feeling the time crunch of having to enroll for Obamacare while dealing with the busyness of the holidays. KQ uses US based programming companies and allows visitors to enroll online for exchange plans and government subsidies without having to go through the perils of the federal or the state run exchanges.

“If you’re looking to apply with Kaiser Permanente, don’t go to Covered California,” says CEO John Hansen. “Give us a chance. We have the lowest rates available and excellent customer service. You can calculate your subsidy, your rates and enroll online or over the phone without all the headaches of the over-used, buggy system of the state-run exchange.” uses Kaiser Permanente’s online enrollment system, which has less traffic and gives customers an easy online enrollment experience. With the deadline quickly approaching for January 1st enrollment, Americans need a reliable online application that won’t take too much time, especially during the busy holiday season. At, you can get quotes and calculate your subsidy in a couple of minutes, and you can enroll in a Kaiser Permanente exchange plan which will make you eligible for a government subsidy depending on your income.

Group or Individual Insurance: Which is right for you?

Couple in suits with baby
By Esmeralda Mercado

Is group or individual insurance best for you?

Many small businesses are pondering whether or not to offer health benefits. Below are some things to consider, whether you are the employer or an individual with/without group insurance:

Business Owners: What you need to know.
1. Most individuals are required to have health coverage in 2014, but businesses are not required to provide it. If you employ 50 or more full-time employees, you will be required to provide medical insurance in 2015.
2. Group rates may be cheaper than an individual & family plan in 2014. We suggest comparing your options. read more

Gen X and Healthcare Reform

By Thomas Cazneau

So, who are the “Generation Xers” and what do they expect from Healthcare Reform? Generally, these are those who were born between the early 1960’s to the early 1980’s. That would make them age 30-something to 50’ish today. Reports vary on what this generation looks like:
● According to The Social Librarian, “This was the first generation of ‘latchkey’ kids, exposed to lots of daycare and divorce… Gen X is often characterized by high levels of skepticism, ‘what’s in it for me’ attitudes… Gen Xers are arguably the best educated generation… (but) concerns run high over avoiding broken homes… and financial planning”.
● In contrast, CNN.Living reports that “Generation X is active, balanced and happy… a generation of technologically savvy, and adventurous pragmatists”.
● Finally, Forbes says that of all the generations, Gen X is experiencing the most financial hardship.

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Aetna and United Healthcare Leave IFP Market in California

By Thomas Cazneau

With the changing landscape of healthcare and the Affordable Care Act Individual Mandate just down the road, two leading health insurance carriers have announced they will no longer offer individual/family plans in California. Those carriers are Aetna and United Healthcare. Their decision to stop selling individual health plans in California will drastically affect current members in California. Part of this decision was attributed to “profit challenges”, two of the carriers reported.
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Reasons to Get Health Insurance before the Obamacare Mandate

On January 1, 2014, when the Obamacare mandate takes effect, most Americans will be required to purchase health insurance or else pay a penalty. Why wait? We say get medical protection now, before Healthcare Reform kicks in! Here’s why:

Enrolling now familiarizes you with health plan options.
With anything that involves change, it takes time to become familiarized with whatever the new thing is. Getting a health insurance plan before the Obamacare requirement will help you get acquainted with the types of policies that are available so you can figure out what you need and which benefits you are willing to do without. This will make the transition go more smoothly for you.

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