Kaiser Permanente Northwest (Oregon and Washington) is updating their billing system, for Individuals and Family (KPIF) plan members who enroll through the Health Insurance Marketplace. As part of the new system:
The new billing system is scheduled to roll out on the following dates in 2015:
If you’re a member that will be impacted by these changes, you will receive a letter and/or email with important information regarding the upcoming change and the steps you need to take to keep your account current.
After the transition, your autopay accounts will no longer be active, so you will need to set up a new account on our online payment system.
Kaiser Foundation Health Plan, Inc.
P.O. Box 60508
City of Industry, CA 91716-0508
If you have any other questions, please feel free to call the National Billing Service Center at (844) 524-7370 Monday through Friday from 8AM to 5PM and Saturday and Sunday from 8AM to 3PM.